Privacy Policy

Last updated: May 9, 2026

TripGuru ("TripGuru", "we", "us", or "our") operates the travel planning service available at tripguru.app. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

TripGuru is a small product. We do not sell your personal information. We collect the information needed to run the app, generate and save itineraries, support sharing, improve the product, and keep the service reliable.

1. Information We Collect

Account information

When you create an account or sign in, our authentication provider, Clerk, may provide us with information such as your name, email address, user ID, profile image, and authentication metadata.

Trip and planning content

We collect the content you create or submit in TripGuru, including trip prompts, itineraries, destinations, dates, budgets, activities, notes, chat messages, edits, sharing settings, and collaborators you invite.

Public and shared content

If you mark an itinerary as public, anyone with the link may be able to view it. If you invite collaborators, those people may be able to view or edit the itinerary depending on the permissions you choose.

Usage and analytics information

We use analytics tools, including PostHog and Google Analytics, to understand how people use TripGuru. This may include pages viewed, buttons clicked, session activity, browser type, device information, approximate location inferred from IP address, referrer, and other usage events.

Technical and error information

We use Sentry and server logs to understand crashes and errors. Error reports may include technical details such as browser type, device type, operating system, URL, timestamps, diagnostic logs, and the actions that led to an error.

Cookies and similar technologies

TripGuru and our service providers use cookies, local storage, and similar technologies for authentication, security, analytics, preferences, and product improvement.

2. How We Use Information

We use information to:

3. AI Processing

TripGuru uses AI service providers, including OpenAI through the Vercel AI SDK, to generate itineraries and respond to trip-planning requests. When you ask TripGuru to create or revise a trip, relevant prompts, chat messages, and itinerary details may be sent to these providers for processing.

You should not include sensitive personal information in prompts or trip notes unless it is necessary for your planning and you are comfortable with it being processed by our service providers.

4. Service Providers

We rely on third-party providers to run TripGuru. These providers may process information on our behalf, including:

5. How We Share Information

We do not sell your personal information. We may share information:

6. Data Retention

We keep account and trip information for as long as needed to provide the service, maintain your account, resolve disputes, enforce agreements, and comply with legal obligations. You can delete individual trips in the app. To request account-level deletion, contact us at the email below.

7. Your Choices and Rights

Depending on where you live, you may have rights to access, correct, delete, export, or restrict the use of your personal information. You may also have the right to object to certain processing or withdraw consent where processing is based on consent.

To make a privacy request, contact us at tripguruapp@gmail.com. We may need to verify your identity before completing a request.

8. Analytics and Tracking Choices

You can control cookies through your browser settings. Some analytics providers also offer opt-out tools or browser controls. If you block cookies or local storage, some TripGuru features may not work correctly.

9. Security

We use reasonable technical and organizational measures designed to protect information, including HTTPS, authentication controls, managed hosting, and limited access to production systems. No online service can guarantee absolute security.

10. Children's Privacy

TripGuru is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.

11. International Users

TripGuru is operated from the United States. If you access the service from outside the United States, your information may be processed in the United States or other countries where our providers operate.

12. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the date above and may provide additional notice in the app or by email.

13. Contact

If you have questions or privacy requests, contact us at tripguruapp@gmail.com.